Last checked October 15, 2026
Zammad
Zammad is a ticket system with channels and a knowledge base. The repository LICENSE is AGPL-3.0.
Open sourceAGPL-3.0Small teamsIndividuals
WebSelf-host
Free tier
The community edition can be self-hosted without a per-user fee. Hosted prices are not copied here. Unverified.
Hosted
No hosted price recorded.
Self-host
Hard. Elasticsearch and a few services. Heavier than a shared mailbox.
Drop-in scores
Sources checked
https://ditchly.co/software/zammad