Last checked October 15, 2026
Chatwoot
Chatwoot is a customer inbox with live chat and email. The community code is MIT. The enterprise directory is a proprietary license.
Open sourceMIT (community)Small teamsIndividuals
enterprise/ is under the Chatwoot Enterprise license, not MIT.
WebSelf-host
Free tier
The community edition can be self-hosted without a per-user fee. Hosted prices are not copied here. Unverified.
Hosted
No hosted price recorded.
Self-host
Moderate. Plan on Docker or a small VM. A hosted plan, when one exists, is separate from the free self-host.
Drop-in scores
Sources checked
https://ditchly.co/software/chatwoot